My experience with Harvey Robinson has been nothing short of excellent. As a first-time seller I was particularly cautious, but after a thorough explanation by James in the process, fees and what they could offer over and above others on the high street, I left the St Neots branch feeling extremely comfortable and excited to get the house on the market. The property was promptly visited for dimensions and photos with utmost respect shown to the family home. Some polite suggestions on improving ‘curb appeal’ really helped to get viewings, coupled with a sensible valuation resulted in an offer being made within 6 weeks of advertising. Samantha lead negations, taking a very balanced view and intent on getting the very best outcome considering time on the market vs. amount wanted. Sam was able to listen and articulate our position to the buyers which ultimately lead to the sale and exchange of contracts. All enquiries were quickly and professionally handled with no ask too big or small and a special thanks goes out to Justin. Time, energy and full transparency as well as weekly updates via email and telephone calls were some of the promises at the start and everyone lived up to these values and the expectations that were set. Due to our personal circumstances, discretion was required at times. It was handled sensitively and at no point was this trust broken. I would highly recommend the team at Harvey Robinson and wouldn’t hesitate to use them again. Huge thanks to Sam, James and Justin.
Wayne Tunnah - Feb 15, 2021